Support
Have questions regarding your RefWorks account or need technical support?
Contact the ProQuest RefWorks Support Team for help:
- Send an e-mail to RefWorks Support
- Call +1- 800-521-0600 or +1-734-997-4440
- Chat live with RefWorks or submit a case online
In addition, the RefWorks Support Pages are available at any time.
RefWorks offers a suite of video tutorials covering all aspects of using the tool.
- Getting Started with RefWorksIn this brief introduction to RefWorks, you'll learn how to find and save references while doing your research, how to organize references once they're in RefWorks, and how to cite those references in your writing.
- RefWorks BenefitsLearn how reference management services can benefit faculty members. This series also will walk you through the newest features for the latest version of RefWorks, Citation Manager.
- Advanced Features of RefWorksThis RefWorks training series will show how to edit citation styles, collaborate through sharing content, and organize your projects.
- Schedule a Research Coaching AppointmentIf you have read through these suggestions and still are not able to resolve your RefWorks issues, you are encouraged to schedule an appointment with a research coach.